Search for an AI agency and you will mostly find two kinds of disappointment. Dev shops that will build whatever the spec says, without the judgment to know what today's models can actually carry. And consultancies that understand the ambition perfectly, then hand it back to you as a slide deck. Six months later there is a chatbot on the website, and the real work, quoting, reporting, reconciliation, support, runs exactly the way it did before.
An AI agency in Vienna that ships to production
Specialty Tokens is a forward-deployed AI engineering firm based in Vienna, working across DACH, the rest of Europe, the UK, and the US. Forward-deployed is the operating model, not a slogan: our engineers embed with your team, learn the process from the people who run it, and build inside your actual systems, ERP, CRM, accounting, the tools where the work already lives.
The method is deliberately narrow at the start. We pick one load-bearing process, something that costs real hours every week, and ship it first. AI reads your data freely; anything that writes into your systems goes behind a human approval gate. When that process runs in production, we widen from there.
The first process typically ships in weeks, not months. Not because we cut corners, but because embedding removes the usual translation losses: no requirements documents thrown over a wall, no account manager relaying questions to a delivery team three time zones away. The people who scope the work are the people who build it, a senior team, led by our directors on every engagement.
What happens at the end matters as much as what ships along the way. Everything we build, connectors, agents, prompts, documentation, is handed over. Your team is trained to run and extend it. No vendor lock-in, no per-seat fees, no retainer required to keep the lights on.
Under the hood we work through the Model Context Protocol (MCP), so any AI tool your company has approved, ChatGPT, Claude, Copilot, Gemini, connects to your systems through one layer. Clients who want that layer managed use Supercenter, our enterprise MCP and agent platform with 2,000+ integrations out of the box; clients who prefer to go direct, can.
This is the model we have run with Speedinvest, the pan-European VC, and with Talentir, where accounting and rights-management systems had to work as one. The same approach carries from a first automation all the way to an enterprise-wide rollout.
If you are still deciding where to start, the honest first step is usually a conversation, not a contract. Take the free AI self-assessment, a readiness check with a written readout, or book a scoping call and bring one process that hurts.
