Vienna · AI Consulting

AI Consulting Vienna, From Strategy to Production

Advice is cheap and decks are cheaper. Our AI consulting ends the only way that counts, with software running in production, owned by your team.

Most companies that buy AI consulting get exactly what they paid for, a strategy. Well argued, nicely formatted, presented to the board. Eighteen months later, nothing runs. Somewhere between the steering committee and the backlog, the strategy became a PDF, and the people doing the actual work never noticed anything change.

AI consulting in Vienna that ends in running software

Specialty Tokens is a forward-deployed AI engineering firm based in Vienna, working across DACH, Europe, the UK, and the US. Our consulting is not a separate practice with a separate team, it is the front end of a build, done by the engineers who will ship it. That single fact changes what the advice looks like: nobody recommends what they are not prepared to deliver.

An engagement starts with diagnosis on your real systems, not a maturity workshop. We look at where the hours actually go, in your ERP, CRM, and accounting stack, whether that is Navision, weclapp, Exact, or Salesforce, and identify the processes where AI can carry real weight today. Just as important, we name the ones where it can't yet. An honest "not this, not now" early is worth more than an ambitious roadmap that dies in procurement.

Then we ship. One load-bearing process goes into production first, typically in weeks, with the pattern we use everywhere: AI reads freely, writes go behind a human approval gate. From that point the strategy is no longer a hypothesis. It has a running example, real usage, and internal champions, which is what the second and third processes are built on.

Everything ends in handover. Your team learns to run and extend what we built; the connectors and agents belong to you. No per-seat fees, no vendor lock-in, no consulting retainer disguised as maintenance.

We have run this arc with Nyra Health, a digital-therapy healthtech company, and with Speedinvest, the pan-European VC, different industries, same shape: sharp diagnosis, one shipped process, then scale.

If you want a low-stakes way to test our thinking, start with the free AI self-assessment. It is a readiness check with a written readout, a small, concrete sample of what our consulting sounds like when it is aimed at your business. When one process should become a company-wide way of working, that is a transformation, and we do those too, embedded, end to end.

What you get.

  • Consulting that ends in software

    Every recommendation we make is one we are prepared to build. The engagement closes with a process running in production, not a reading list.

  • Diagnosis on your real systems

    We assess AI readiness against your actual ERP, CRM, and data, Navision, weclapp, Exact, Salesforce, not against a generic maturity matrix.

  • The builders are in the room

    The consultants are the engineers. When we say something is feasible, it is because the people saying it will be the ones shipping it.

    AI agency Vienna
  • A path beyond the first project

    When one working process should become a new operating model, the engagement grows into an embedded, end-to-end transformation.

  • Honest about what not to build

    Some processes are not ready for AI, and some AI is not ready for your processes. We say so in week one, not in a post-mortem.

The alternatives

Why teams pick a partner over a platform.

Off-the-shelf AI stops at chat. Consultancies leave with the deck. We do neither.

Off-the-shelf AI

ChatGPT Enterprise, Glean, Copilot

  • Reaches your ERP, CRM and back-officeNo
  • An agent platform your team can build onPartial
  • Custom skills built around your workflowsPartial
  • The IP stays yours, not the vendor'sNo
  • Works across Claude, ChatGPT and GeminiNo
  • Upskills your team to run it themselvesNo
  • Embedded with your team until it worksPartial

Traditional consultancy

Decks, then exit

  • Reaches your ERP, CRM and back-officePartial
  • An agent platform your team can build onNo
  • Custom skills built around your workflowsYes
  • The IP stays yours, not the vendor'sPartial
  • Works across Claude, ChatGPT and GeminiNo
  • Upskills your team to run it themselvesPartial
  • Embedded with your team until it worksNo

Specialty Tokens

Partner

  • Reaches your ERP, CRM and back-officeYes
  • An agent platform your team can build onYes
  • Custom skills built around your workflowsYes
  • The IP stays yours, not the vendor'sYes
  • Works across Claude, ChatGPT and GeminiYes
  • Upskills your team to run it themselvesYes
  • Embedded with your team until it worksYes

FAQ

Common questions.

How is this different from classic strategy consulting?

Classic strategy consulting ends with a recommendation, and someone else has to build it. Specialty Tokens works forward-deployed, the same senior engineers who shape the strategy embed with the client's team and ship it into production. The engagement is judged on running software, not on the quality of the document.

Does the AI consulting engagement include implementation?

Yes. Consulting at Specialty Tokens is the front end of a build. A typical engagement moves from assessment, which processes are worth automating, in what order, to a first shipped process within weeks, with integration, approval gates, and handover included rather than sold separately.

How does an AI consulting engagement start?

Usually with the free AI self-assessment on specialtytokens.com, a readiness check that produces a written readout, or with a scoping call where you bring one concrete process. From there Specialty Tokens proposes a first load-bearing process to ship, not a phase-one discovery project.

Which systems does Specialty Tokens know?

Microsoft Dynamics NAV/Navision, weclapp, Exact, and Salesforce, plus the usual ERP, CRM, finance, and productivity suites. Integrations run through the Model Context Protocol (MCP), so any approved AI tool, ChatGPT, Claude, Copilot, or Gemini, can connect to them.

Get advice you can hold us to

Book a scoping call and bring one process you suspect AI could carry. We will tell you whether it can, what it takes, and where we would start.

Contact us